Privacy Policy
DWA Law is the trading style of DWA Law Ltd. A list of the Directors of the Company is available for inspection at the registered office. DWA Law Ltd, Registered in England & Wales Number 16317207. We are authorised and regulated by the Solicitors Regulation Authority – SRA Number 8013044.
Our address and contact details:
Address: 399 Hollins Road, Oldham OL8 3BD
Phone: 0333 016 6500
Email: info@dwalaw.co.uk
General Data Protection Regulations (GDPR)
The General Data Protection Regulations (GDPR) are European regulations that set standards for the protection of personal data. They grant individuals additional rights over how their personal and sensitive information is collected, stored, and used. GDPR applies to all EU Member States and the UK from 25 May 2018.
At DWA Law, we are committed to protecting your personal information and keeping it confidential, subject to legal obligations. This notice explains:
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Who we are
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What personal information we collect
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How we use your data
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Your rights under GDPR
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How to contact us
Who We Are
DWA Law is a legal practice regulated by the Solicitors Regulation Authority (SRA Number 8013044). We collect, use, and are responsible for certain personal information about you. When we do this, we are the data “controller” under GDPR.
The Personal Information We Collect
During the course of your legal matter, we may collect the following personal data from you:
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Name, address, date of birth, and contact details (telephone and email)
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National Insurance number (if applicable)
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Identity documents (passport, driving licence, etc.)
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Information relevant to your legal matter, depending on the services you instruct us to provide
How We Use Your Personal Information
We use your personal information primarily to provide legal services according to your instructions. Other purposes may include:
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Identity verification
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Administration and management of your file
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Updating existing records
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Legal and regulatory compliance
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Improving the management of our firm
Your personal information is held securely in hard copy and/or electronic format.
Responsibilities of Clients
You are responsible for ensuring that the personal information you provide is accurate and up to date. We will not be liable for errors unless you notify us of changes.
We only take instructions from you or someone you have authorised in writing.
Sharing Your Personal Information
We may share your personal data with:
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Other professionals working on your case (barristers, experts, banks, mortgage lenders, estate agents, etc.)
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Trusted companies providing support services, such as typing, photocopying, or IT support, under strict confidentiality agreements
Your personal data is kept within the UK unless you specifically instruct us to transfer it abroad.
We may also share information if legally required, such as with law enforcement, the SRA, or regulatory authorities.
Retention of Personal Data
We retain personal data, including your contact information and case files, for a period depending on the type of matter. After this period, data will be destroyed securely unless alternative arrangements have been agreed.
To comply with regulatory requirements, we may retain basic information such as your name, address, and date of birth in our electronic database for longer periods.
Lawful Basis for Processing
We rely on the following lawful bases under GDPR to process your data:
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Consent – where you have provided explicit permission
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Contractual obligations – necessary to provide legal services
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Legal obligations – to comply with statutory requirements
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Legitimate interests – for managing and improving our legal services
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Public task – where required for legal or regulatory duties
Marketing
We may contact you with information about our services, legal updates, or events. You must provide explicit consent to receive marketing communications. You can withdraw consent at any time.
We may use third-party services to send communications, all under confidentiality agreements. Your information will never be sold or shared for marketing purposes without your consent.
Your Rights Under GDPR
You have the following rights:
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Right of Access – obtain a copy of your personal data
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Right to Rectification – correct inaccurate or incomplete data
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Right to Erasure (‘Right to be Forgotten’) – request deletion of your data in certain circumstances
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Right to Object – object to processing for direct marketing or legitimate interests
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Right to Restrict Processing – request restriction of processing while data is verified or a dispute is resolved
To exercise your rights, contact our Data Protection Officer with proof of identity and details of your request.
Keeping Your Data Secure
We have security measures to prevent unauthorised access, accidental loss, or misuse of your personal information. Only staff with a legitimate business need have access, and they are bound by confidentiality.
In case of a data breach, we will notify you and the relevant authorities as required by law.
How to Complain
If you are not satisfied with our handling of your personal data, you can:
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Contact our Data Protection Officer at info@dwalaw.co.uk or via our office address
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Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk or call 0303 123 1113
Changes to This Privacy Notice
We may update this privacy notice from time to time. Updates will be published on our website or communicated directly to you.
Contact Us
DWA Law Ltd
399 Hollins Road, Oldham OL8 3BD
Phone: 0333 016 6500
Email: info@dwalaw.co.uk
If you wish to contact our Data Protection Officer, please mark your correspondence FAO Data Protection Officer, DWA Law Ltd.